Technician took care of problem, very professional, walked me thru the solution, very polite and understanding as well.
The Customer Service Agent instructed me on how to resolve the issue of my remote control opening my next door neighbors garage door. He told me that nothing was wrong with my remote but with my neighbors remote. He told me to contact my neighbor and have them clear and reset their remote. If they have any...
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My garage door was not closing. The representative was really respectful, helpful, and patient. He explained me in details what I needed to do, and stay with me through the process and made sure that everything was working correctly before he left. User’s recommendation: Excellent service and support,
Customer service was very helpful! Walked me through the process to recode my keypad. Im very pleased!
I cant freakin talk to anyone. Your options when you call are terrible! You need to have an option where you can actually talk to a person to help you troubleshoot!!! Very frustrating! If you are going to have a phone number for customer support, then please do that – SUPPORT the Customer! Shawn M 208-589-****
