Customer Care
I recently had a worsening health, which forced me to start back treatment and treatment. The doctor would prescribe a massage course. I submitted an application to ERGO and the receipts of the Medical Institutions for the total amount of USD 113.00. After 3 weeks, I was particularly interested to know that out of the entire amount of treatment, only 20, 00 USD (!) is accepted. Instead of the employees of AAS „Ergo America living explaining to me for some reason most of the expenses have been refused, ERGO officially wrote to let me choose. In the notification, I am informed that ERGO does not pay expenses in the amount of USD 93.00, because the insurance program does not provide for the payment of general massages, chocolates (!) and other types of relaxing events. Sorry, but it seems to me that this text should have been replaced by instructions on the basis of an insurance contract, it is denied whether any additional documents must be submitted. It will appear that ERGO, by refusing to remunerate, has taken further confidence and made customers feel guilty aboutthat they turned to medical institutions to treat. In addition, the checks have not been returned to me to date, as if sent out, but none of ERGO provides any specific information. It will be considered that the ERGO guidelines provide for the possibility of refusing costs by all possible means, as a small amount was already reduced without any explanation in the past. cut off). Now I am forced to tД "rД 't your time to me pienДЃkoЕЎos reclaiming the money, not for nerunДЃjot morДЃlo kaitД" PAYMENT which I nodarД "so-called, and which visdrД« zДЃk, I no neatalД «dzinДЃs... Be uzmanД« gi and if you admit you can get sick, don't insure with ERGO!
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