Cebu Pacific Air




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Cebu Pacific Air

Average Rating:

2.55 / 311 rates / 5 reviews
Cebu Pacific Building, Domestic Road, Barangay 191, Zone 20
Pasay City
Philippines

Phone: +63 27 020 888
Web: https://www.cebupacificair.com

Category: Airlines & Aviation

Links of Cebu Pacific Air
Other Info

+63 27 020 888 (Philippines) +1 855 523 2722 (United States) +61 291 192 956 (Australia) +86 400 670 0780 (China) +852 39 733 800 (Hong Kong) +81 345 781 447 (Japan) +65 31 580 808 (Singapore) +82 261 052 037 (South Korea)
Cebu Pacific Building, Domestic Road, Barangay 191, Zone 20
Pasay City
Philippines – 1301


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Complaints & Reviews — Cebu Pacific Air

I claimed to refund my flight cancel due to covid19, flight No:SGVPQW, but no response, no refund, and the contact email:[protected]@cebupacificair.com did unacceptable manner with irresponsibilitu really annoyed me, no response, no refund until now. Passenger:Wu Yen Lung (passport:[protected]) Flight:SGVPQW, departure from Taipei to Manila My email:[protected]@gmail.com Number:+886 [protected]
2 Aug, 2021

Refund requesy

Hi All, Im writing to complaint about my refund.I understand that because of the pandemic it will take 7months to resolve but its more than 7 months already and your customer service keeps on saying that we check the notification email without providing any status. I hope this gets resolved as I have been waiting for this... Read more ➤
I file a refund application last january 11, 2021 they said that I have to wait until 7months for me to get my refund I waited patiently for this even the 7months is really unacceptable waiting period I had no cihouce but to wait but since it’s now 7months and I still didn’t get any refund or... Read more ➤
I was supposed to fly on June 9, 2021 bound for Davao with a prepaid 40kls baggage allowance. But because I lack swab test I needed to change my flight on later date. I asked about how is it going to be when I changed my flight due to lack of requirements, they told me to just... Read more ➤
I have on 10th April 2020 emailed to Cebu Pacific asking for full refund. I have on many occasions emailed to Cebu Pacific to follow up on my full refund for YC7Z2F and TJ4RWQ which i was told is due to refund on Jan 2021. I have yet to get the refund and l have requested their... Read more ➤

Wait for your product, but do not receive

I ordered the product on 110.shop portal. Deliver, promised, in 3 weeks. I was looking forward to finally receiving my product. Delivery date was originally changed. I follow the status of the order all the time. And on the day when I had to receive the product, I received an SMS that the product is still not available and will not be delivered. Forgotten, but then did not have to show that the product is available in the warehouse, payment must be accepted. And even if there was a problem with the system, it had to be reported in 3 days, the maximum weekly varnish, not after 3 weeks. I am deeply disappointed. There was never a problem before, but now I definitely don't believe this merchant anymore. The quality of service has greatly decreased. And in this case, when a particular product is very much needed, it was like a blow to the crotch. I am very disappointed

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