Complaints & Reviews — CB&S BanK

Customer Service

I never and anyone advise me to choose this company unless it is possible to get it. Lamo service in another location. Specifically, I serve at the Tacoma branch and will encounter a simple disruptive service and believe it or not - but directly from the branch manager himself. Something horror! I first arrived there a year ago, because I urgently needed to buy a MTPL for the car and if it was the cheapest option. Then I went to the Tacoma branch, where there was something in the queue for 20 minutes. After me came a client who was a well-known fil. to the manager and without any problems these customers were served first, although I was actually standing there for some good time and honestly waiting for my queue. When the other employee arrived, I spoke to him, because he did not think it was necessary to ask me if I could help him, I greeted him and asked him if I could ask him. viЕ † as. To which the employee was told in a really unpleasant tone: "What are you there for?" Needless to say, my mayor was full and I wrote about their complaint. When I was called in connection with a complaint, the managerwhich customer service I choose after getting acquainted with me gave absolutely no explanation for that day's service, but avoiding it only by telling me about my specific situation in relation to the purchased OCTA. Unfortunately, even now I had to go to them and write an application to receive money for paid MTPL. How for fun I got a special fil. a driver who was rude from the very beginning of my service and considered me a complete fool. When I asked him what specifically I had to write in a free-form application because my situation was not out of the ordinary, then he said something, but then I was unhappy and asked, "Well, why?" c then I'm here - what do I want to achieve then? " I asked him or me to provide in his application specific information to which he replied that he did not. Need to indicate "that and what" that was identical to the information I had asked him before. Then request or need to write again, then he took such a convincing posture and asked me in a disgraceful voice, "Well, think? I want you to think so!" I was embarrassed at first and didn't understand anything at all. Did he prepare me for a quiz or something?! Well, then I warned him that it would not be allowed to stand and if kl. is difficult to write a free-form application, then you need to help only better will be. After that, of course, I joined the words I wrote, and so on. Needless to say, if he is a foreign man himself and he did not choose half the correct words in his conversation with me, then I do not think that he would be given such reprimands. to do. Also, he addressed me on "You", which I think is very unacceptable.He also answered his questions with great delay, and when it was necessary to copy the documents, he was asked in a very rude tone, even in a reproachful manner. I very much hope that my relationship with this company will end soon. They have NOTHING from the customer service nerve. And jДЃ- AAS Baltikums Tacomas fil. The name of the manager, which is also my complaint, is Marius Gaķkevichius. If anyone knows where to turn with such a complaint, please comment, because write to AAS Baltikums, so that this complaint will then go to a special fil. led, well, absolutely no meaning. If there is a person standing above to whom this information can be passed, please suggest. Thanks!