Honestly say, this is very bad and unprofessional service. It destroyed out pleasant trip recently in Gold Coast. We booked the car online and filled all flight information and my contact detail. Because the airline delayed one hour, when we got out airport, there was no shuttle at such. I rang their service by using international toll...
Read more➤
Lorsque j’ai passé commande, il était précisé que la voiture se trouverait à l’aéroport et que la réservation était achevée. Nous sommes arrivés à 17 heures et n’avons pas trouvé de stand à l’aéroport. Nous avons dû attendre deux heures pour qu’une navette soit présent après trois appels téléphoniques. Ma carte de crédit étant expirée nous n’avons...
Read more➤
I rented a car via CarFlexi web site. I received the car in the airport in Romania from a rental car company called InterRent. I purchased via CarFlexi web site “Excess Damage Protection” insurance. Part of the overall payment was payed to CarFlexi in their web site, and the rest should be paid at InterRent desk on...
Read more➤
My husband and I booked a car to pick up at Lisbon airport at 15.00 on 10 September 2019. Prior to our departure from the UK British Airways cancelled our flight and we had to rebook with Easyjet. This new flight arrived in Lisbon at 12.25 so 2.5 hours earlier. I looked at the email I had...
Read more➤
Dear sir/madam, I have already sent you a complaint, (09.09.19), but received no acknowledgement. On 08.08.19 I booked a car through carflexi, on the internet. Booking no. cfffo90, car from aberdeen airport, with europcar, from 13.08.19 to 21.08.19. Our dealings with europcar were very satisfactory, the car being returned without any problem on 21.08.19. It is now...
Read more➤
Missed Dinner
Hello! On the evening of May 31, after making a previous reservation, we arrived at Ganbei Glendale Plaza with invited friends, where we were told that no reservation had been made in my name when I was told the number I had called, that it is not their number. It all happened in front of our guests and long queues. The table was not offered to us either, and we were not ready to stand in the long queue, so we were left without evenings. In the morning I had called 1188, where I was connected to the said restaurant and I made a reservation. From 1188 I was sent back the phone I connected to (I checked again, that it can be found everywhere on the internet as Ganbei Glendale Plaza phone number). At first I thought that 1188 had made the wrong connection, I wrote an application to their info email, where I consciously researched and said that I was connected to GAbei, like. Therefore, the restaurant staff is fully responsible for the damage to the evening.
Read more...
