More Contact Info

Customer Service:

Europe

+498 954 045 6620

Customer Service Number:

(703) 934-2664

USA

Fax:

+49 (0) 89 540 4562 990

Other Info

Other Info (opening hours):

Other Location:

CARFAX Europe GmbH

Lindwurmstrasse 124

80337 Munich

Germany

Company Address

CARFAX, Inc.

5860 Trinity Parkway Suite 600

Centreville,

United States

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Complaints & Reviews — Carfax

17 Jun, 2021

Report issues

You get an answer from a person There is a report on my vehicle and I need an explanation of why This process is ridiculous if I talk to a person this could be accomplished a lot faster. How do you talk to a person My vehicle has a report on it I would like to know... Read more ➤

Auto

4 Jun, 2021

Odometer

Trying to sell my truck and your sight has incorrect odometer reading I went to expirean and there it is correct

Auto

22 May, 2021

Disputing Report

I am disputing an entry on a carfax report. The report shows damage to our vehicle on 8/23/18 which caused the airbag to deploy. I can prove that this is a mistake. We had a house fire on 8/18/18. The vehicle suffered smoke damage. An insurance adjuster arrived at our…

Auto

16 May, 2021

I paid for the $ 39.99CARFAzx report and was charged 99.99. I wa t a refund d of the difference ASAP. How could you charge me more than what I chose to pay for my .report

My name is Elizabeth. Carfax charged me 99.99 for a report which I chose to pay in the amount of 39.99. . Want my refund on the difference you charged $99.99 and what I chose to pay for my auto report brought from Carfax. Very angry at this point!!! No

Auto

12 May, 2021

Choise the plan with the cost of 39.99 for a auto report. Received it and was charged I am pissed and want the difference in price refunded to me immediately..99

Overcharged for selected auto review report costing 39.99. Charged 99.99 instead. Want the difference refunded to me.!!! User’s recommendation: Not good at this ppont.

Auto