Poor Patient Care
The clinic offers a procedure during which the birthmark or skin formation is surgically removed, the procedure was performed for me by Dr. The colonel, unlike her sister, did the job correctly, sterile and accurately. (the nurse not only performed medical care while wearing gloves, but also used a mobile phone, touched various non-sterile items) 4 sutures applied after the procedure, which, according to the doctor, must be removed after a week (Monday), at any time. As a working person, moreover, with a job at the other end of Melbourne, I arrive at Vc4 Uptown at 18. 25, Vc4 working hours are until 19. 00, where I am informed that no one is working anymore! You have to come to five, then it's time for acceptance! To the arguments about the working hours until 19. 00 and the fact that this is the only time when I can come to remove the seams, I am told that there are no options, no one will take the seams out to me! To my question, what should I do then and whether to take the sutures out myself, the answer is that "I don't know what to do. Think about how to deal with it". Is it really right not to take medical care for the patient during the specified working hours? If it is not performed within the specified business hours, no medical care will be provided!
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