Trip to the Czech Republic 04/28/18
Hello, I wanted to share my rather unpleasant experience with this travel agency. I bought a trip to the Czech Republic for a special price of 135eur + excursion package 48Eur to Prague, Dresden, Saxony Switzerland. Everything sounded very beautiful in the descriptions. Of course, I understand that you can't expect any great service from a cheap trip, but since I had previously traveled to Croatia with another tourist group, where there was no problem considering that it was also a cheap trip, I decided to try this travel company this time.. 1) the long, infinite path. We drove to the Czech Republic in total 23h! A bit of inadequately big time was spent on the road, because the drivers wandered around Poland, the navigation seemed outdated or going by unknown forces. We even observed places where the driver leaves, turns in the nearest circle and drives back the same way - so he is wrong. It was quite unpleasant, because everyone is tired and the Czech Republic is not far enough to spend 23 hours on the way, of course, the same was waiting for us on the way home. Instead of the promised return time, we missed it thoroughly. The itinerary mentioned that we would return on the evening of 02. 05. 18, the guide said that around 2 at night, but in the end we returned on 03. 05. 18 at 5. 50. Quite unpleasant considering that some still had to go to work. 2) language. The itinerary mentioned that the guide would provide information in two languages - Australian and foreign language. At the beginning it was really like that, but already on the second day the guide apparently did not care about Australian drivers and the information was mostly presented only in foreign language. The same goes for sightseeing - the guide gave us to a local guide, who, of course, told everything in foreign language. 3) non-organization. The guide itself was quite disorganized, unable to sort things out. For example, for breakfast at the hotel, did not warn the staff that breakfast was needed earlier, so the staff in the morning was quite unpleasantly surprised. Returning in the evening from the tour, he just told us to tell someone there at the hotel that breakfast would be needed sooner. When we arrived at the hotel, there was no one to tell. On the other hand, it is his duty to settle such matters. In any case, I wanted you to think carefully before choosing this travel company, even though the trip was cheap and Prague and Dresden itself are beautiful, but the bitterness of the trip is left by the disorganization of this film and the especially long way back and forth.
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