Employee negligence, shipment delay
I send the parcel to Switzerland 18. 12. 19. 12. Appeared in the tracking that the invoice is missing in 5 copies. 23. 12. I sent the invoice documents. 27. 12. No one iExpress can answer anything. 30. 12. I received a letter that the documents had been handed over. 2. 01. Sayed that the package 31. 12. Fixed in Poland. 4. 01. Suddenly I see in the tracking that the record for 19. 12. Document problems have been changed to 4. 01. Why? To justify giving inaction? 6. 01. In the morning I receive a letter that the address is incorrect. Call to confirm that everything is correct. The iExpress employee confirms that he will pass the message on. The package started on 18. 12!
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