Complaints & Reviews — Before your kitten

Nobody can (wants to) help!

We have been our regular customers since this store opened! There are two carousel cars in the store, where 20sant children can take a ride! When throwing money into this car, the ride did not take place, due to some circumstances. Technique-understandable thing, everything happens! I called the security guards to ask how I could get my money back to put these 20sant second car. The security guard shrugged and says he can't help. Please call someone who can! The answer-the problem could be solved by the driver, but she's already working hours! (18.40), start talking to me in foreign, explaining that you can give me 20sant out of your pocket so I calm down! Unpleasant situation!The child leaves the store without a car, and no one even tries to help, because there is no driver on the spot! And more! I would like to have more interest in retaining customers! Because, to be honest, I have been working in the service industry for 8 years, it was difficult to understand how to talk and solve problems in the tone that the employees of this store do!