internet
Telstra modem internet. After a free trial, as this service did not meet my requirements, I returned the modem back to the Mols customer service center a week later. Because the employee did not make the necessary changes to the system, that the modem was returned and I would not use the following service, the service was automatically switched on after a week. After 5 months I will receive an invoice from Telstra for not using the service. I contacted the contact center twice and the customer service centers twice to solve these problems. The information provided by the employees is separate, there is a feeling that they work in different companies. However, Mola recorded my complaint and promised to rectify the situation. After a month I received an even bigger bill from Telstra. Again, I turned to the contact center, where I was told that the problem had been solved and a decision had been made to return the money, but it would be desirable to pay the bill so that he would not be sent to credit reform here. I have a question Telstra Pty. about the professionalism of employees. If your company has already entrusted these employees to serve customers, then you believe that they are appropriate and qualified for the court. My assessment of your company is: unprofessional, irresponsible, irresponsible, shameless. I would like to suggest that you promise to report the non-existent case to the court without any legal basis. I suggest you learn from your competitors.
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