Been trying to call for 10 minutes but no answer each time I want to talk to their sales people for upgrade
I called to inquire about this medical alert system for my elderly parents. I was in a phone queue and they provided me the opportunity to receive a call back when someone was available without loosing my place in line. Well 48 hours later, still no call back. I called customer service just now and they told...
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Watch out for Bay Alarm! We purchased an alarm system from them after we were burglarized and they used double sided tape on rough sawn lumber to mount the door transmitter. This resulted in another successful burglary at our house where they removed the door transmitter with a putty knife and duct tape. The alarm didnt go...
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Watch out for Bay Alarm! We purchased an alarm system from them after we were burglarized and they used double sided tape on rough sawn lumber to mount the door transmitter. This resulted in another successful burglary at our house where they removed the door transmitter with a putty knife and duct tape. The alarm didn’t go...
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Their Anaheim branch is simply horrible. The sales manager, believe his name was Ryan, cannot be trusted. In their sales pitch, they claim their so much better on the service end of things than their competition. I don't think so. Their “own” Bay Alarm technicians are the most inexperienced in the industry and are only capable of...
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Poor service
The phone, lg g flex2, which was bought in the AZ Store after 1.2 years, started to restart itself, shut down outside and inside, tried to restore the factory settings, but nothing, after that it all started... no longer turning the phone on or off. Installing something all the time - it turns out that the software is being updated, and its a month out of place. Of course, I carry on the warranty, there stood for a month, came the SMS that the phone is ready. I was happy to drive for the phone, when I arrived home I found that the phone was not repaired, the one I took a month ago - the same back. The guarantee report states that it is my own fault, and I have refused to pay for it myself, but no one had even called me, they figured it out out of thin air. We brought it for the second time, because it is clear that it is not my fault that it is restarted...that the repair will cost 250 dollars... Although now this phone can be bought at azstore.ca for 199.99. Definitely, I'll never buy anything in this store again, and remember, the stingy pays twice!
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