Fraud, poor service
A year and a half ago I bought a gold bracelet in a store. After a few wears, one part of the middle part broke, I took both the bracelet to the store and the expanded section, where the bracelet was sent for repair. When I received the bracelet and put it on my hand, I realized that it was shorter than before, the measurement reveals that 18 cm instead of 17.5 cm. The seller replied that it may have been inaccurately measured. Okay, reconciliation. After applying the bracelet a few times, it breaks again, but this time it breaks the clasp at the clasp, which itself can be repaired and it can not cause any defects, because it has opened and just squeeze. After a few weeks, the same middle stage, which was once repaired and repaired, was re-expanded. Taken to the store, again the bracelet with the entire expanded stage, which looks like a piece of plastic - in the middle black and just surrounded by gold, also circles like plastic. Sent to repair, after several weeks I got the bracelet in the store and I understand that it is not suitable for me. The length of the bracelet is already 17 cm, for which the seller himself is amazed. I write an application with a complaint and a request for a change to a new bracelet, mentioning that the bracelet has broken 3 times and only 2 times it has been repaired in the company to which I am receiving the recording. you write that I have mentioned that the bracelet has been repaired 4 times at the service and only 2 times at their place, they cannot be held responsible for the work of other services, they have sold me quality Product and rejects my request. Where did they pull out that I had repaired the bracelet elsewhere? How can a person who does not sell jewelry in a store in this office claim that I have been sold a quality product if he has not been present at the time of purchase? How can a whole 1 centimeter of the length of a bracelet disappear if everything is done to all standards? The standards include deceiving everyone by cutting in centimeters, thus obtaining extra gold as a result of several repairs, the timing of which is generally questionable? If I carry the bracelet with the whole stretched section, why do they allow them to cut off part of the bracelet if they simply have to put that section back? This office is just one big scam, I wouldn't even talk about how the silver earrings I bought here remained black and shattered for a few weeks, as well as gold earrings and songs. because the color is already touching the paper. I will never brush my feet in this store again and I do not recommend it to anyone else if they do not want low-quality products and the same problems.
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