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Average Rating:

1.75 / 4 votes
The Oval, Building 1

Category: Vacation Clubs

Other Info

+1 203 663 5490 (US) +353 1 231 5800 (Ireland)
The Oval, Building 1
Shelbourne Road
Simon J. Hanson
Head of Asia Pacific

Suite 6511-13, 65/F, The Center,
99 Queen’s Road Central, Central,
Hong Kong
Phone: +852 2568 0010
[email protected]

Paul Geaney
Head of the Americas

700 Canal Street
2nd Floor, Suite 12E
Stamford, CT 06902,
Phone: +1 203 663 5490
[email protected]

Ranga Karumbunathan
Managing Director Marketing

Gate Village 4, Level 3,
Office 15
Dubai, UAE
Phone: +971 50 4550981
[email protected]

Daire O’Reilly
Vice President Marketing, Asia Pacific

3 Pickering Street
02-10 Nankin Row
China Square Central
Singapore 048660
Phone: +65 6225 8912
[email protected]

Susan Hao Guo
Head of Marketing, China

505, Standard Chartered Tower
No. 201, Shiji Avenue
Pu dong, Shanghai
China 200120
Phone: +86 21 6182 6795
[email protected] Show MoreShow Less

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Complaints & Reviews — Avolon

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Doesn't respect consumer rights

Although one of the largest online stores in the country, every time I legally exercise my consumer rights (right of withdrawal, claims, etc.), it starts almost endlessly. a long struggle with the store staff, who at all costs will try to circumvent my rights and disregard them. So that this complaint does not look like piles of others, I will give a real example (just one of the many cases): I order, I buy a video card at 1a, I get it. One week after receiving it, I decide that the product does not satisfy me, I immediately inform the store management in writing about the return of the product. A few days later I return the product, followed by a call from the store employees, who start telling me that the computer components belong to the list of sensitive goods set by the Cabinet of Ministers, and are therefore not readmitted. Of course, as a law-abiding citizen, I send them to Article 12 of the relevant Consumer Protection Act, after which they immediately try to tell me that I still cannot exercise the right of withdrawal, because there is some illegally self-constructed disclaimer on their website. return of computer components. Of course, I once again ordered them to read my rights, until in the end the store employee decided to 'make an exception, because the law does not provide for the return of computer components at all'. This only suggests that either the store does not fully respect consumer rights or that someone there has a very distorted interpretation of the law.


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