Attitudes
Attitudes towards customers are terrible. Today, 27.12.2019, stood in Spic's line for an hour and 5 minutes. Is it not possible to employ more staff? After that, I was refused to increase the card limit to 10 thousand, only up to a thousand, because I have a student card, and ScandinavianBanka took great care of the security of my money! As if all students are homeless, they do not need to withdraw more than 500 Ls! And I can't afford to make money on my own! Said to come to the bank and withdraw the amount I need - yes, I would come, stand in line for an hour and pay for the withdrawal of a large amount of 0.2% of the amount (minimum 2, 50 USD). I was also given to fill in a questionnaire when opening an account, where I had to answer whether I am a shareholder, whether I receive an inheritance or dividends, or whether I am a politically Abbyficant person. Does the bank have the right to refuse to open an account for the following reasons? Something undemocratic.
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