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I have emailed and called customer service to get accurate glass description and measurements for replacement due to fogging. They do not answer phones, accept messages or respond to emails. User’s recommendation: Make sure you buy from a reputable dealer installer.
I had every window in my entire house replaced with Atrium Windows. Supposedly the warranty is good for as long as I own my home. Ha! I have 5 windows where the seal is popping up and the windows are cloudy. All the caulking around the windows on the outside has yellowed and pulled away, as well....
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In my sliding patio door there r blinds in glass. The mechanism to raise and lower blind broke and blind wont move. Door had a lifetime guarantee. This really looks bad. It was not a cheap door User’s recommendation: Do not buy Atrium doors and do NOT buy from Wheeling distribution.
Never *** buy again *** customer service. No number. No answer sends you back to Lowes for there products User’s recommendation: A different bran.
I just want to get a replacement part for a lock on my atrium window and can’t for the life of me find anyone to help! This can’t be that hard! I’ve chatted, emailed and phoned to no avail. Please help!