Quality, attitude towards the customer
Please pay attention to everyone who has chosen to order at LLC Wood Art (contact person - Andrejs). If you want interesting furniture that fits the size of our room, we order a table from the manufacturer. Until the moment when I needed to get the table, everything went well - the guy who accepted the order, he was trustworthy, told about the available materials, each wood pluses / months, etc. We agree on the work and the time when it will be done. But: 1) The time to make the table was delayed for several weeks, but the worst part was that it was not possible to contact the manufacturer - the phone we were given was not constantly brought to our mail. answered. As we paid the advance, we were worried that there would be no table or our money; 2) with the hut of the evening and almost threatening, we finally called Andrejs and, listening to our special reservations about the delay, agreed on a new delivery term. It was again postponed several times, but in the end - was brought. After an initial inspection, we noticed only a few things that I didn't like too much (the table legs were made quite amatUSDishly), there were some defects in the surface, but the manufacturer determined that it belonged to the style. Since the delivery was in the evening, the table was fully inspected only in the morning. Although wood art also claims that an unalloyed wood is used for the surface - it is not, it is destined. But we were glad that the furniture was made in general and the money was not lost. After the beginning of the month furniture revaluation. Cracks appear on the surfacewhich became bigger and deeper with each passing day and it seemed that the table would fall apart. We concluded that it is necessary to consult with the manufacturer, who would be able to fill in the cracks, so that they do not interfere with even everyday activities - so that the cracks do not accumulate again, say cracks, etc. did not bring a phone and to our e-mails with a problem statement with all the photos - did not answer. We are not a family that sits on forums and tramples on others, but the money we paid was courteous enough, and the attitude we receive in return - no, we allow all.
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