American Girl




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American Girl

Average Rating:

3.63 / 51 votes / 6 reviews
P.O. Box 620497
Middleton
Wisconsin
United States

Phone number: +1 800 845 0005
Web: https://www.americangirl.com

Category: Kids and Baby

Links of American Girl
Other Info

+1 800 845 0005 (United States & Canada) +1 608 831 5210 (International) +1 877 247 5223 (Retail Help)
P.O. Box 620497
Middleton , Wisconsin
United States – 53562-0497


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Complaints & Reviews — American Girl

My name is Melissa Massara I ordered and paid for a AG doll on 8/10/2020. STILL NOT received. Order# [protected] Tr# [protected] sku-gnt53. I ordered this for Christmas for my granddaughter and was told basically that it was lost between the Ag warehouse and fedx and I will not get it by Christmas and they will investigate... Read more➤
My wife placed a credit card order with the Wisconsin office. Two days after placing the order our card number was used twice in Wisconsin and once in northern Illinois for almost $ 3, 000 in charges. Prior to this our card has never been used in the state of Wisconsin. The bank knew exactly where the... Read more➤
First of all your webpage is not user friendly, you need to update to latest Droupal, it appears you’re stuck in word press. I spoke with 7 customer service reps (Jessica, Morgan, Misty, Laura, Judy, Maria, and one I was so upset I didn’t write down her name) for a simple delivery, return and credit. Working as... Read more➤
1 Jan, 2018

Child’s clothing

We ordered some clothes to fit our granddaughter from the America Girl website. The website indicated that we should order size ‘Small’. The clothes arrived, but they were from the Biddy Baby line and the size Small Was too small ( in the Biddy Baby line, the clothes should have been a size Extra large). We called... Read more➤
Ugly dolls. You used to send your photo in, and your doll was made by that, but now you pick one of 10 (?) dolls. Dolls are creepy and look wanna be high quality cheap quality. Magazine sucks! Stupid magazine! Ugh! Also, the site layout isn't good. AMERICAN GIRL, ALL IN ALL, SUCKS, IN MY OPINION. I... Read more➤

Lost Post

They LOST my post altogether! Before that, he was sent a candlestick. The shipment should arrive on December 30, but it is not yet with me by those dates. To my question, "where is my shipment?" Answered: "Wait, we hope to solve YOUR problem". MY PROBLEM?! No, it seemed like they HAVE a problem! I called the CRPC today, I will write an application tomorrow.

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