More Contact Info

Other Info

+1 877 282 6248 (Customer Care) +1 877 302 6248 (Consultant Support)
1801 N Lamar St Ste 200
Dallas , Texas
United States – 75202-1726
Mon8:00 AM – 6:00 PM
Tue8:00 AM – 6:00 PM
Wed8:00 AM – 6:00 PM
Thu8:00 AM – 6:00 PM
Fri8:00 AM – 6:00 PM
Sat10:00 AM – 5:00 PM
SunClosed
California
Tel: +1 800 743 5000

Connecticut
Tel: +1 800 286 2000
Tel: +1 800 722 5584

Delaware
Tel: +1 800 898 8042

Illinois
Tel: +1 800 755 5000
Tel: +1 800 334 7661
Tel: +1 888 642 6748
Tel: +1 866 556 6005
Tel: +1 866 556 6002

Indiana
Tel: +1 800 464 7726
Tel: +1 800 696 1000
Tel: +1 800 440 1111

Massachusetts
Tel: +1 800 592 2000
Tel: +1 800 662 7764
Tel: +1 800 465 1212
Tel: +1 877 886 5066

Maryland
Tel: +1 877 778 2222
Tel: +1 800 685 0123
Tel: +1 800 898 8042
Tel: +1 800 898 8045
Tel: +1 877 737 2662
Tel: +1 888 544 4877
Tel: +1 800 752 7520

New Hampshire
Tel: +1 800 662 7764
Tel: +1 800 343 6432

New Jersey
Tel: +1 800 833 7476
Tel: +1 888 544 4877
Tel: +1 800 427 5325
Tel: +1 800 436 7734
Tel: +1 877 434 4100
Tel: +1 800 582 7060

New York
Tel: +1 800 527 2714
Tel: +1 800 942 8274
Tel: +1 800 752 6633
Tel: +1 800 444 3130
Tel: +1 800 867 5222
Tel: +1 800 572 1131
Tel: +1 800 572 1121
Tel: +1 877 434 4100
Tel: +1 800 533 5325
Tel: +1 800 743 1701
Tel: +1 800 743 1702

Ohio
Tel: +1 800 672 2231
Tel: +1 800 344 4077
Tel: +1 800 343 3525
Tel: +1 800 634 4300
Tel: +1 888 544 4877

Pennsylvania
Tel: +1 888 460 4332
Tel: +1 888 393 7000
Tel: +1 888 544 4877
Tel: +1 800 444 3130
Tel: +1 888 544 4877
Tel: +1 888 544 4877
Tel: +1 800 342 5775
Tel: +1 800 841 4141
Tel: +1 800 400 4271
Tel: +1 800 841 4141
Tel: +1 800 276 2722
Tel: +1 800 276 2722
Tel: +1 800 652 0550
Tel: +1 800 276 2722
Tel: +1 888 544 4877

Rhode Island
Tel: +1 800 465 1212
Tel: +1 866 223 8508
Tel: +1 866 223 8508
Tel: +1 800 332 7143
Tel: +1 888 313 4747
Tel: +1 800 442 8688
Tel: +1 956 687 5600
Tel: +1 888 866 7456

Virginia
Tel: +1 800 752 7520
Tel: +1 800 544 5606

Washington
Tel: +1 877 737 2662
Tel: +1 800 752 7520 Show MoreShow Less

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Customer Service

A year ago, I bought a laptop at this store, which also came with a warranty (2 years). The computer broke and of course I brought it to the store. The store told me that computer repair, of course, if it is repairable at all, will take two weeks and then I will be contacted. But if the computer will not be repairable, then it will be ordered new and the maximum time when the computer should be with me is a month. Two weeks passed - no information. A few days later I get a call, as it turns out from RD and say that they could not do anything until they had contacted me because I needed my consent... but I had been tried to contact me before once when I was at work myself and answered this I couldn't make a call (don't think aboutthat other people might be busy and unable to answer a particular call, perhaps that is why you should try to communicate more often. After all, you are a big company with only one operator.) But I agreed to the offer and replied that I would be contacted in a few days. So I waited until almost two weeks had passed, but no one had contacted me. In a couple of days, there will already be a month when I should already have my computer with me, and it should have been repaired, but if it had to be ordered again. But as far as I understand, the computer is under repair, but two weeks for repair are long gone. Not to mention that the repair will have to be paid for, although the computer already had the operating system in it when it was purchased, but as it turns out, it is not covered by the warranty.Today I also called the customer service center and asked to contact the service about what to do with the computer..called and announced that the information has not been received from the service and will contact, once again, in the near future how to receive information from the service.