Withholding
I bought a ticket on April 15 and had to cancel due to health reasons (in writing, after surgery, an official medical institution in Austria did not allow me to fly) canceled the flight yesterday (March 21), which I think is very timely, and returned € 6. 57 instead of € 150, which is the airport tax, although the rules state that if a person is not allowed to board, for health reasons, tickets the amount is returned! As an excuse I was told that you bought the cheapest ticket available on that date, so it doesn't apply to you! Thanks to AuAir, I will definitely try not to use your "advantageous" services in the future!
Read more...