I booked our holiday 3 days ago via alpharooms. Called 2 days ago as we had not recieved confirmation of our booking… They called me today to say sorry we need another €300 from you to book your flights cause they went up!! I argued that I booked them at the price on the day that they...
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I submit the email already sent to the Duty Manager of the Dom Joao Hotel which explains the outrageous circumstances we were placed in on our holiday from hell. The Hotel Management have expressed their sincerest apologies but this is not remotely good enough. ————————————– Francis Moran Thu, Jun 27, 7:45 PM (8 days ago) to flavio.simao...
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We booked 2 weeks holiday at the bali hotel benamedna from 02/mayto 16may 2011. We booked a studio apartment for selfcatering. They sent us to a studio 300yds at least from the reception as my partner & i are both 79 i asked for disability acess as we both have walking problems incidently this was done when...
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I had the misfortune to book a hotel by using the service of www.Alpharooms.com. It is a very easy to book and the prices are very tempting, but the things stop there. After wards there is no communication at all, nor by e-mail nor by phone. In fact there is a costumer service number you can call...
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The issue that I have experienced was: I had already booked 4 hotel stays with them without a single issue. Everything went as expected. I used them mainly because of the installments option, which is great, although expensive, given the 5 euros per payment. But I am aware of the fee, so it was my choice to...
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Security Control Job
Hello, I am experiencing a very degrading security control today. When I passed the security check, the control officers suspected that there was a sharp object in my bag that was not there. As a result, the staff unloaded all my bags in boxes - basically displaying all my personal belongings - from hygiene items, medicines, keys, handkerchiefs and my underwear, as well as many other things. I have a backpack that holds quite a few things. I have never experienced such degrading security controls - not even on flights to overseas countries, where if an object is suspected, it is asked to be presented or the staff simply open the bag and look at things,rather than making them look at everyone. It felt like a thief or something else who had to present all the personal belongings in my bag. I would very much like to apologize to the airport for this situation! Ariana
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