Poor service and service
Very dissatisfied with Sixt bike rental service. Bicycle rentals were actively promoted as part of White Nights, but apparently they forgot about service and technical assistance in case of problems. And their slogan, "YOU SEE MORE WITH A SIXT BICYCLE IN WHITE NIGHT, " means that we've seen less. After it was no longer possible to unlock the bicycle with the assigned code when connecting the bicycle to any of the attractions, the attitude of the service staff was completely indifferent, even at some point they did not answer at all. to calls, as well as solutions to the problem we do not receive. Did not offer any technical assistance, said to leave the bike there, where it is and everything. The problem was also that with this Sixt rental bike with one lock was locked another one of our own bikes, so leaving it somewhere overnight - was not an option. Therefore, we would not have to turn the lock on the party, because they did not offer any solution, but if we had not been able to turn the lock (which every person definitely does not have), we would have to. on the street next to the bicycles, because otherwise both bicycles would be 100% stolen at night. And the Sixt lease will end up even charging a fine of 20 USD for damaging the lock. In addition, the manager would like to inform us that they will be kind and will not ask us to pay for the technical crew the next day (when we returned the bicycle, which could not be connected anywhere at 4 at night. «The operator from Sixt refuses to name the address, where we could take this rented bike ourselves). The problem we will have to solve on our own and no Sixt bike rental help, and in the end another charge! I would definitely not use their service with this attitude and would not recommend it to anyone!
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