More Contact Info

Customer Service:

China Gold Supplier Service

+86 400 826 1688

Customer Service:

China Gold Supplier Service

+86 400 826 1688

Fax:

408-748-1218

Other Info

Other Info (opening hours):

Other Location:

400 South El Camino Real,

Suite 400,

San Mateo, CA 94402

5 Southampton Street,

London, WC2E 7HA

1 Matheson Street,

Causeway Bay

Company Address

Alibaba.com Hong Kong Limited

699 Wang Shang Road

Hangzhou,

China

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Complaints & Reviews — Alibaba

27 Jun, 2021

Missing my merchandise

Ok I ordered some lipglosses from that vendor she sent them to my old address without confirmed it to me when I asked her about my stuffs she said she sent them I thought she get my address from Alibaba but no she still used my old address I used to buy from her and she dont... Read more ➤

Auctions and Marketplaces

26 Jun, 2021

My account is disabled, why

I keep getting the run around on how to reactivate my account and can’t reach a live person for help. I am not a fan of automated systems. What I need is not available to me User’s recommendation: Don’t waste your time for a live person.

Auctions and Marketplaces

26 Jun, 2021

Need to speak to someone tried to purchase a item on my debit card this morning and I want to find out who it was

Someone attempted to purchase a item on my debit card this morning and I want to find out who it was

Auctions and Marketplaces

24 Jun, 2021

Having trouble editing didpute

Alibaba closed my dispute before I received goods. I said I would wait a couple more weeks, its now been 2 months and I have not received my order or a refund. The seller is saying that I.signed for it on June 23rd and I.DID NOT sign ANYTHING! I am still waiting. I want my order and... Read more ➤

Auctions and Marketplaces

24 Jun, 2021

Said my order was cancelled, I’d like my money back then

I have three different orders. An says they was cancelled after I already paid an I want money back.

Auctions and Marketplaces

Most Reviewed

20 May, 2021

"You asked me!"

⤷ HelpWithMyOrder Com | 57 reviews

28 Jun, 2021

"Every time i make an order they call me before they close and tell me they don’t have a driver… today I made the order at 10:15 I called back at 11:30 the guy was very unprofessional told me if I want"