More Contact Info

Toll-Free Number:

(855) 289-6014

Customer Service:

Australia Location

+61 130 010 0729

New Zealand Location

+6 480 046 1268

Other Info

Other Info (opening hours):

Other Location:

Buckingham St,

Surry Hills, New South Wales 2010, AU

Hours:

Monday – Friday: 07:00 – 19:00 CST

Saturday: 09:00 – 18:00 CST

Mailing Address:

POBox 2269

Melbourne VIC 3001

Company Address

Afterpay Pty Ltd

406 Collins St

Victoria

Australia

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Complaints & Reviews — Afterpay

10 Aug, 2021

My payments

Checking to update my payment method. Had a hard time to navigate to access my account. Please make the telephone number more visible. The customer service rep was very helpful.

Financial Services

10 Aug, 2021

Declining of payment

Payment is not going through and I have money on my account and Im not sure why it wont take it and now it is overdue

Financial Services

10 Aug, 2021

They have the wrong number on my profile

Im trying to call afterpay they have the wrong number on my profile and I need it to be corrected please

Financial Services

9 Aug, 2021

Not resolved

No item received. Called carrier. No help. Called merchants. No help. Called afterpay. No help!!!!!! User’s recommendation: Bad customer service.

Financial Services

9 Aug, 2021

My money back because I never received the product

After pay had me wait 14 days for them to get their money back from Sea Moss Island, but they didn’t’ get their money back so they told me to wait another 7 days and I did and now Afterpay will not answer their phones in which I cannot get my money back. I sm out of... Read more ➤

Financial Services