Terrible attitude towards the client
One night I decided to buy a coupon for straightening keratin hair, so I have thin and short hair, then I tried to see where there is a cheaper option, of course, the first jumped out ' Eclectic ' and ' Venezia ' coupons. Well okay, the next day call to log in, no one picks up, then busy and then doesn't pick up again, well okay, call the next day, again the same thing. Then, finally, on the third day I meet to call, I apply in two weeks on Monday at 10:00, the only date that could be offered to me, I still said that I am not from Quebec, everything is fine. Two weeks have passed, I will get up at six in the morning and drive to Quebec, I was in Downtown at 10:05, then now I started looking for that salon, I ask people, no one knows, well, call the salon, no one raises,then busy, after 20 minutes of lifting. I would present myself, apologize and say that the appointment was at 10:00, and then the scream started and the intonation was as if I were an underground slut, who, when she asked her to eat, it was not all, addressed me to ' 'YOU' ' ' and more permits, to say: ' You alone are to blame, these are not our problems ' saying that I drive specifically to Quebec 70 km tells me that these are not her problems and drop the handset. Okay, I call the other salon or can't pick me up, the same thing, I don't pick up the phone, then I manage to call, I tell everything, then I wait, I waited for the phone for 2 minutes, then came, Italian lady, muttered something and said exactly the same "guilty myself" and dropped the phone. Then I was standing in Downtown like a fool, wasting money and time.Anger is still there. At least the lesson is - it is better to go to a professional hairdresser, pay more and there will be a result and a pleasant attitude! And for those administrators who work there, I wish to learn the English language and culture!
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