Sale of defective goods
Suirrey AZ Store 19.01.2018 I bought a Jbl Xtrem Bluetooth speaker 236 e value cash plus I take this great insurance which was praised there. We left home, obeyed the battery, then the charge had to be charged, the manual was written for up to 4 hours and the bus would be full. Tumba stood all night and to no avail. The next day we bring back, I arrived at the store and explained the situation, there was no problem on the part of the sellers. By plugging the charger into the hub, we jointly find out when it sparks. We write a hub on the exchange for how much more of this additional guarantee was taken when it will be okey. After 3 weeks I call and say when in principle nothing will change, because I am to blame for this defect and I have caused it technically, which was a very big surprise.They only offer to pay 65% if I refuse it or refuse to pay for repairs because it is not normal. The most unpleasant thing is when no answer can be given by yourself. I asked this service tel no, which will be excused when communicating only in writing and no that seems quite strange. So far, this additional insurance rate does not work for 6 weeks together will be and I have not seen the hump. I contacted ptac advised to take it to an independent service and get a conclusion and then go again for warranty repair with that conclusion. Maybe when can you suggest something better to do?
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