Called to update income feb 10. Rep seemed to have technical problem. System only gives me until feb 23 to submit verification documents. Link to submit documents online no longer available. Today is president day, post office closed. Now I have to mail my documents and worry about them getting there.
For six years, every year, I try to get health insurance through AccessHealth. Every year I have failed. The website swallows my personal information and then locks me out of my own account. The services meant to unlock accounts never seem to function. When I call the…
I had subscribed to Access Health CT while living in Connecticut, and after a lot of back and forth on the phone with various call center agents, I was enrolled with Connecticare. In November 2019 I called to unenroll for Access Health CT and cancel my insurance since…
I have had a case escalation open since December, 2019. 3 months later and at least a dozen calls to customer service and to date the issue remains unresolved. Each time, they have repeatedly said nothing has been done and they will re-escalate. Each time, they say there is nothing more they can do and there is...
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The phone started making noises like the dial up from back in the day.
