Update by user Jul 27, 2018 July 27, 2018 See below e-mail from Absolute Awnings. I have not yet received AMEX credit for the deposit ($1,320, 1/2 of total + the extra $50 they charged for what I have no idea and have never been told WHY they added $50!). AMEX customer service told me they have...
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Absolute Awnings failed to properly supervise their subcontractors and didn’t pay them on a timely basis resulting in delayed service and catastrophic failure of my awning. They are calling it wind damage and refuse to replace the material. They have asked me to pay 50% of the cost of replacement. Absolute Awnings refuses to identify where their...
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Update by user Jul 24, 2013 In response to the comments below from the company, the tip identified previously would be very helpful to provide potential customers prior to purchase, especially in my case as I expressed that my only interest in purchasing the product was to obtain the most amount of shade possible. Consulting regarding the...
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The ABSOLUTE worst customer service in the world – these people are completly unprofessional and will *** the first chace they get. The owner is Charles – he's British or something….and a terrible on any kind of follow through. The installer, Mike, is a complete *** – never shows up when he's suppose to, and does terrible...
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