i cancelled any kind of membership/trial membership for the app because my grand daughter just wasnt interested, as she has a small learning disability and app didnt hold her attention like I hoped it would!! I called back in September to stop all funding from mastercard and its december and they DID IT AGAIN FOR THIS MONTH!!!...
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I purchased ABCMouse.com subscription one year ago when my granddaughter was going into kindergarten. I must have also purchased their Assessment Center subscription, as well, in order to test her abilities before she took the placement test. However, I do not recall these being 2 separate licenses and transactions. These are subscription services which require a login...
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After discovering that they automatically charged me for another year, I emailed them requesting cancellation and a refund. They wouldn’t refund me any of the money. The automatic annual renewal is not clearly made aware to the customer and there is not an the option to remove the auto renewal upon time of purchase. The only way...
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ABC mouse is been robbing me out of my money with out my permission. For a year and a half the sad thing about this is that bank of America new a about ABC mouse been fraudulent and they still gave green light to ABC mouse to robbed me blind.in return the bank would overdraft on purpose....
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ABC Mouse just charged my account for a yearly subscription without notifying me in advance. I asked the account to be cancelled and for a refund via email, but they are saying that they refuse to cancel it until one year from now. I tried to contact them via phone and the number is out of service....
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