So my AC goes out in the middle of the hottest month in recent decades. Home Warranty company sends out a contractor, contractor says the air handler is shot. Warranty Company agrees to replace it and will buy the new unit and send to the contractor. Smooth sailing so far. The who are supposed to deliver the air handler are YRC. Home Warranty contacts me and tells me that the unit has shipped (on a Friday) with delivery on Monday. Monday comes and goes - I call the Contractor, no air handler. I call the warranty folks. They have the tracking number and say that it should have arrived on Monday but guess it will be Tuesday then. I ask for the tracking number for myself and get it. On Tuesday morning I check the tracking number and it says "out for delivery". And that it shipped THAT day and not on Friday. No Delivery, Tuesday. I check again on Wednesday evening. Hey! "Delivery Date on Wednesday" The contractor must have it sitting in the warehouse and are gona call me in the morning! Yay! NOPE. YRC says it was received but the contractor doesn't have it in their warehouse. So where is it?! Both the Warranty people and the Contractor are now trying to find out WTF with YRC . So not only did they fudge on the date that it shipped, but they also either lied that it was recieved - or they delivered it to the wrong place. Meanwhile I'm sweating while just sitting at my kitchen table in 90 degrees with humidity.