I have made several orders this year. I have attempted to return parts of them due to sizing issues. I called your company on 7-7-21 at 4:15pm and spoke with your person for over an hour regarding a credit you owed me for a returned item. She assured me my account would be credited 110.83 within 5 days of our discussion for the returned items. I did speak with an extremely rude supervisor who assured me of the same. It is now 15 days later and there are no credits on my account, my VISA account. I have a zero balance on womanwithin account. I have never used it. I have other outstanding orders. I also show a double charge on 7-16-21. The item shows up on my bank statement twice. But I can't get anyone to talk to about this. I admit I am frustrated when I call, it is not concealed. However, I have never sworn or become inappropriate. But I have been hung up on 4 times, disconnected etc. because I ask for a supervisor and am refused. I have spoken with Leon, Jen, Angel and others.The worst was Jen who I spoke with on 7-22 at approximately 2:15. I also cancelled two orders and I don't know what is up. I would like a review of my last 7 orders to see what you have done and how much you owe me. I have another return that I haven't started yet because I'm afraid I will never see that money again either.