1 Apr, 2021 → by ClaimboUser273610
Refund Refusal during Covid
*SOLVED
4
Rhine River Cruise April 2020 Original Booking #5654495 Viking offered Risk Free cancellation-Covid Booked same cruise for April 2031-#5980530 Received vouchers for future cruise 2022-23. Viking rep said we could Request REFUNDS because we are elderly and highly susceptible to Covid. Impossible to travel safely. Requested Jan 14, 2021 Request denied Jan14, 2021 Being that there is little chance of going on any Viking cruise safely due to above we deserve full refunds: Donna Lee Burtrem $4866.75 Christine Boardman Kebbel $4866.75 This lack of remuneration by Viking is clearly criminal since Covid makes traveling for us impossible. Sincerely, Donna Lee Burtrem Christine Boardman Kebbel