22 Apr, 2021 → by ClaimboUser354280
Viking refusal to refund for cancelled cruise
*SOLVED
4
In 2020, I paid $10, 600 for a Viking River cruise that was first postponed by Viking then cancelled in April 2021. Viking issued a voucher but will not refund until the voucher expires in April 2022. Viking has been unjustly enriched at my expense by holding my money for almost two years. I have received no benefit while Viking insists on using a voucher plan designed to confuse and defraud consumers.