7 Aug, 2021 → by ClaimboUser124276
Financial inaccuracies and and lack of response for a correction.

4

Booked trip with Viking for Baltic Sea and Russia through their contact Bryce Trainor, trip number 6274246. Made him aware that I was under charged and my travel partner was overcharged by the same amount. Bryce said he did not check the figures because he was too busy. Repeatedly since June have requested via phone calls and e mails that Bryce correct the inaccuracy. He is not responding to me or my travel partner. I want the invoice corrected, my account and my travel partners account adjusted and a corrected invoice sent to me and my travel partner. She will then send the payment for her share of the cost of the trip. To date she has executed two stop payments on checks that were inaccurate based on incorrect numbers provided by Viking.
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