I ordered the poolside mini floral dress, which arrived with a stain, and the material not up to standard at all was thin and fraying. I contacted verge girl as soon as the item arrived, I sent over proof of the dress being stained, I did ask for money back into my bank account but they ignored this request and issued me a gift card. I was hesitant on using this gift card due to the condition the dress came in, but after a failed attempt of getting the money back into my bank account, I felt I had no choice but to use the gift card, which may I add was not refunded the shipping cost, only the dress's cost. I used the gift card and waited for my tracking email to come through, which after a week it did not, I then contacted verge girl who told me in order for the item I ordered on the gift card to be sent over, I would need to provide more proof of the dress being stained, Yet I did provide photos, and was issued a gift card, only for them to tell me I would need to send more proof to have the order sent out. RIDICULOUS RIGHT?