Today was the second time this month that I have pulled my app up and my account is showing a negative balance. Over drafts fees for this month have gown up to almost $300. I hardly ever over draft and watch my app several times a day. Last night before going to bed I had approximately $3-4 in my account. I watch each transaction on the app after each transaction is done and make sure the available balance is correct. I was told by Shawna Adkins at the North Mayo Branch in Pikeville Ky that if it was a branch error that there was nothing that they could do about it so evidently it did not matter that they were taking my money. I was hung up on by Shawn Adkins without her even pulling my account up to account to review. I called back to ask what the name of the person was that hung up on me and no one was cooperative. I have banked with US bank for decades and have never had to complain about a branch or an employee before. This branch is never helpful at any time.