hi i bought the flight ticket from tripsta it was 3/10/2018 20:30 icn to syd QF368 and return was 13/10/2018 11:15 syd to kix i paid those 13/05/2018 and received the E ticket of them. so it completed. but when i went to check in, assistant said it had been cancelled already and refunded so there was no valid ticket for me. i never get a notice that cancelled and even i didnt get a money back. my reference number was PKES5N you can check about details. i missed the flight anyway, but i want refund that you extolled. you never send me the email or call, it cost a lot to me, everything was waited because of your company. and now the money also. contact me < [protected]@naver.com >