I would like to complain regarding the incident that happened last 14th April 2021 around 1:00 to 2:00 PM. When I opened my Al Ahli apps. but usually when we open our Al Ahli apps. the electronics asked the password to log in and the OTP (ONE TIME PASSWORD), but in my case after my log in the electronic asked me an OTP twice, after sending the second OTP immediately it was deducted on my account the amount of 4, 200 SAR. Imagine I didn't do any other transaction like purchase or transfer, I just only opened my Al Ahli apps. but I was shocked why it was transferred an amount to STC biller ID -001 THROUGH saddad, what was happened until now I can't figure out. please help me retrieve my money back. this is mobile number [protected]