I am complaining because I have an account with their phone product. And I discovered that they had somehow linked a contact number to my pay account. A friend number who was on the list for my son to call. Causing it to be tied into my own personnel account Billing. And it appeared multiple deductions were being taking from my debit account. And the other persons phone number who was a contact number on my son whos an inmate. One of his contacts on his list of numbers to call. Was being billed into my own account billing statements. Then to find out that they have taken money from my account leaving me owing them they say -33.00. And they blocked my account as well (on/about 4/2/21) where I can't add any funds to talk to my son. I do not owe them any money and there was money on my son account we never got to use.