My water heater is over a decade old it runs yellow water from the tap. My white clothes and even other clothing has discoloration. My air conditioner is 3 to 4 years old. It from the very start needed servicing. Every summer it has had a couple of service calls. Both these items need replacement. I have repeatedly asked for this but get no response. I am seriously looking into a legal avenue and new company. As I am sitting here now writing you I am waiting since 1pm for a service personnel to repair my air conditioner. This is terrible having to always wait 4 hour periods for servicing. My neighbors are noticing the company vehicles that are coming and how often.