Recently my bank contacted me saying they suspected fraud in my account and I was confused and decided perhaps they should investigate and so they apparently contacted QVC saying they were investigating. And somehow my account ended up getting in the hands of qvcs collection agency, which has been nothing short of a nightmare. Because qvc has been paid and continues to get paid on schedule, butI nolonger have access to online statements or payment information because their collection agency closed and blocked me from all communication with qvc. And it's driving me nuts. Why can't I have access to my account if my bills are current??? I can't ever seem to get ahold of these collection people and they don't return messages either.