30 Aug, 2021 → by ClaimboUser532247
Consumer protection/non-disclosure

3

Purchase vehicle 6/2020. When asked about warranty I was told Kia warranty follwed car. June 2021 car failed -would not move after placing in park. There were no "warranty" privileges remaining per Kia, nor any recalls listed for the car. Had certified mechanic look at it and he referred me to a certified transmission specialist . The transmission specialist discovered the problem was due to code error (U1101 or something of that nature) which denoted Transmission Communication Module issue (TCM). A new TCM was ordered KIA was contacted for module reprogramming, per guidelines, for code in-put to make new module operable. Attempt was unsuccessful. I attempted to trade car in at two dealerships (one of them was a Kia dealership) using equity as down-payment but discovered on Credit report car was listed as "Natural/Declared Disaster". Additionally, credit report list car as base cost of 14K yet still owing 13K after the 12 mos plus down-payment. Car Fax report showed right front collision with air bag deployment which was NEVER disclosed to me. The TCM module is located in right front fender area of vehicle. Once this information was discovered at Kia dealership and other car dealership to trade in for a new car neither dealership would/could not take the car for equity or trade in so I had no car, no way to work. I am stuck with a car inoperable and unfixable. I am 60 years old looking to rebuild my credit after suffering a job loss at a late age and trying to preserve the remaining time I have to build some retirement (social security). I have no expendable income and surely can't pay for a car that I cannot drive to work. The car should never have been sold nor financed by Prestige without full disclosure of the car fax information along with the information of it being listed as (a) "Natural Declared Disaster".
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Prestige Financial Services you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.