Eleanor and Jack Held, 16 Kings Road, York, Maine, 03909. Customer #[protected], account #[protected] signed a contract in September due to be installed in November cancelled several times the most recent time men did not have sufficient material to complete the work and did not have any idea when they would be back to complete the project it is now April. It is an understatement to say we are disappointed. We would like a clear, concise time when this job will be completed or a complete refund with interest as soon as possible. Our phone is [protected].