Airline changed a departure of my flight by 4.5 hour which made my traveling impossible. As I booked the flight through MyTrip.com, I wrote to MyTrip on 18th and 25th of May asking for a refund. In both cases, I got their confirmation of receiving my email but no further response. I also tried to call them numerous time but their only line is always engaged and gave up after 30 minutes of waiting. I have used Mytrip for very first time and I will never used them again after this experience. TRAVEL DOCUMENT Order no: L8W7VG Issued: 2021-05-13 Gran Canaria L. Palma - Budapest 1 Your airline check-in reference(s) EB8UJN (FR) 2 Your booking number EB8UJN