21 Jun, 2021 → by ClaimboUser660772
Battery & tire service
2
On Saturday 6/19/2021 We brought our 2002 Chevy Roadtrek into the Midas in Queensbury, NY We purchased 4 Hankook Tires, & 3 batteries. (Tires were not installed at our request) One battery was/is for the van motor. 2 were/are the Roadtrek to boondock, theses are deep cell. When we called Midas they told us that a charging system check would be done, When they went to change the main van battery all they did was cart the new battery out, open the hood, remove the old battery, remove the battery disconnect, re-install it on the new battery and close the hood, in the process the tech must have bend the bottom of the disconnect switch, now we have to replace that. It was never damaged EVER! That's one. they charged us $54.00 to install 3 batteries, that took less than 10 minuets!! They also NEVER checked the charging system. We know because the van was parked (backed in) in the parking lot. We watched the entire time. No check!! Now I have to take it else where to have it checked another cost to us. Last issue we have no paper work on the 4 tires, or the 3 batteries. We called today and were told. "You don't get paper work" Well then if something happens to the tires or batteries how do we get them replaced or fixed? We will never recommend that Midas to anyone ever! We are so frustrated about this that we have an appointment with our car repair. Again at more cost to us! Please send ALL Paper work associated with the 3 batteries & the 4 tires To: Ron Vidal-115 Round Pond Brook Loop, Indian, Lake, NY, 12842