Hi, In July last year I took out a lifetime coverage for virus protection with you. but also got an email, see below Hi Neil Jackson Thank you for the Purchase. This is with the reference to the service you took from us and below you can find your purchase information: Account Name : Neil Jackson Amount Paid : $184.29 USD or £139.99 GBP (Approx.) Security License : HN2540JH45276708 Plan Details: 1. Lifetime Network Security + Lifetime McAfee Security. 2. Lifetime Technical Support For All Devices+ If you add any new devices technical support free of cost. 3. Lifetime Technical Support For Emails. 4. Lifetime Technical Support For Printers. 5. Lifetime Software Help. Card Descriptor : Eastern Unions Note : You will not be charged for any securities/softwares in your Lifetime as you have total protection now. As you are from United Kingdom so the charge will appear in British Pounds in your card statement as per standard conversion rate. TOLL FREE NUMBER: [protected] Thanks Amanda Galten Operation Manager Network Security (McAfee Support) Since then I have been asked to pay 3 more times for additional items, once was for protection of a so called Back Door into the system which they said was not covered by my initial payment and since then have received 2 more requests for and additional £930, which they say they will claim on my cyber insurance but will have to wait until November before I get it back. I have refused to pay the last request because it is starting to sound very suspicious. I only trusted them because it appears from the email that McAfee recommend them, Another issue I have is I still get requests from you to renew my licence when I have taken out a lifetime coverage. Thanks in advance for your help with this. Kind regards Neil Neil Jackson