I put in a Clicklist order yesterday afternoon to be picked up at 6-7pm last night. I showed up, checked in and they said, "sorry someone should have contacted you, but your order will not be ready until tomorrow at 7am." I checked my voicemail and email and nobody contacted me. I showed up this morning at 7am and they said they would be right out. By 7:40am they were still not out, so I called to see what was going on and they said my order was still not ready so I cancelled it and went in to do my own shopping. My issue is with lack of honesty and transparency. I understand they had lots of orders to fulfill, but be honest with the customer and explain you cannot fulfill their order and maybe throw in a gift card to show some sympathy for loss of time. I also checked to see what the app showed and they are still accepting orders for this afternoon. My question is who is in charge of regulating the system and stopping when you are over capacity because you will end up with a lot of un happy customers.