Today, May 10, 2021, I ordered a 12 piece extra crispy chicken meal at your store on Douglas Avenue in Racine, Wisconsin. It was the worst meal I have ever experienced. The chicken had obviously sat under a warming light for quite some time. It was so dry and tasteless that I tossed half of it in the garbage. My wife and I have enjoyed your meals for years, but after this experience, we will pass on this store forever. I am very disappointed with the employees at this facility and hope you share this complaint with them. I even left a tip for the employees. I won't make this mistake again, and I will share my feelings with my family, friends and neighbors. This store gets a zero for customer service.