I have been purchasing my cigarettes from different stores due the the horrible burning if the tobacco, this is my third pack of cigarettes that constantly burn inconsistent, pictures attached. I would like to receive compensation for this issue due to my loyalty to your brand for over 20 years and the fact I pay above the price most of my smoking friends pay without experiencing this problem, I'm not yet ready to switch brands but if the matter can't be resolved I feel I'll have no option