Yesterday Saturday, 12 June Our electricity tripped and when we tried to flip up the main switch to turn the power on again our prepaid box died. It went totally blank and we are unable to turn on our electricity. I call Eskom at 15H10 and after being on hold for 20 minutes my complaint finally gets logged only at 15H30 according to the 3rd consultant I spoke to. It is the next day 16H08 and no technician was sent out yet. When I phoned they tell me since yesterday there have been unable to find a technician that works in this area. And if there is they are knocking off work now at 16H00 so they won't be able to come out now. And when I phoned I specifically asked how long it will take for someone to come out. According to what I was told by the consultant Eskom's turn around time is 7 and a half hours. It's been more than 24 hours. This is ridiculous!